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Storage Management

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  • 1 h
  • Customer's Place

Service Description

Subtitle


Cancellation Policy

We understand that circumstances may change, and you may need to cancel your scheduled moving service. To accommodate your needs and ensure efficient scheduling, we have established the following cancellation policy: 1. **Cancellations with a Minimum Notice of 42 Hours:** We kindly request that you provide a minimum of 42 hours' notice prior to your scheduled moving date and time for any cancellations. This allows us to adjust our schedule accordingly and provide timely assistance to other customers. 2. **Cancellation Procedure:** To cancel your booking, please contact alberto.ceo.reynaga@reydiamondlogistics.com as soon as possible. We recommend communicating your cancellation via email for confirmation. 3. **Late Cancellations:** Cancellations made with less than 42 hours' notice may be subject to a cancellation fee or penalty. The specific fee will depend on the circumstances and the resources allocated to your reservation. 4. **Rescheduling:** If you need to reschedule your moving date, we will make every effort to accommodate your request, provided that the new date and time are available in our schedule. 5. **No-Show Policy:** Failure to inform us of your cancellation or being unavailable at the scheduled time without prior notice may result in additional charges. 6. **Exceptions:** In cases of emergency or unforeseen circumstances, we will assess cancellations on a case-by-case basis, and we may waive cancellation fees. We appreciate your understanding and cooperation with our cancellation policy. Our goal is to provide you with the best possible service, and your advance notice helps us maintain an efficient and reliable schedule for all our customers. If you have any questions or need to cancel or reschedule your booking, please do not hesitate to contact us promptly. Thank you for choosing us for your moving needs.


Contact Details

alberto.reynaga.ceo@reydiamondlogistics.com

Los Angeles, CA, USA


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